Amazon Web Services (AWS) – the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 125 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management. AWS has 55 Availability Zones (AZs) within 18 geographic regions and one Local Region around the world, spanning the U.S., Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies, educational institutions and non-profit organizations—to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit https://aws.amazon.com/government-education/
NEWCOM designs the most comprehensive systems based on our clients’ needs from mobility all the way through the data center, NEWCOM maximizes “”off the shelf”” solutions with customized applications giving the customer exactly what they need.
Leading the industry with a collaborative approach to systems integration, NEWCOM provides the critical link between wireless technology and business optimization providing customized, best-in-class wireless solutions that are designed to maximize our clients technology investment in the face of the on-going technological change.
Platinum Sponsors
eGroup delivers mission critical data center and cloud technologies for public safely, law enforcement, and first responders to be secure, highly available, and resilient.
Esri is the global market leader in geographic information systems (GIS) and since 1969 has supported organizations everywhere with the most powerful mapping and spatial analytics technology available—ArcGIS. Esri applies The Science of Where to unlock data’s full potential in every organization. Using GIS technology allows communities to understand risk and plan effective mitigation strategies that maximize available resources. By using this powerful platform to reveal deeper insight into data, Esri customers are creating maps that run their organizations and the world. With the right technology, people, and processes, every community can become a safe community. Learn more: esri.com/publicsafety
Paymentus provides a seamless payment processing solution to ALL CentralSquare software. Citizens can pay your departments bills in real-time via any channel of communication including web, IVR, text, mobile, ebilling, and Point of Sale. CentralSquare Public Sector and Paymentus are strategic partners in providing extended payment solutions to our clients. Paymentus provides a secure, universally accessible payment network that allows consumers to pay any billing company (e.g. City or county wide, utilities) in real-time using any payment channel, including credit cards, debit cards and electronic checks. The only proven partner to offload PCI and host processing service 100%!
Selectron Technologies partners with government agencies to provide enterprise IVR, web, text, notification, payment, and mobile solutions. Every Selectron solution is customized to your agency’s business rules and is directly integrated to your CentralSquare application. Our proven solutions are designed to drive efficiency for your customer service team and field crew, as well as increase citizen and contractor satisfaction by automating routine inbound phone calls, generating proactive outbound notifications, and providing a full suite of electronic payment offerings.
Gold Sponsors
Are you tired of babysitting tow requests?
Do you want to bring your tow response times down to 15 minutes or less?
Need help managing your tow and impound program?
Come see us at the AutoReturn booth.
Bentek was established 15 years ago to meet the needs of a complex public sector employer with over 70 benefit classes, various pay schedules, legacy benefits, retirees, and multi-checks. Today, we have grown our client base almost solely in the public sector, and we have excelled in developing a solution with over 3,000 business rules to fit the needs of this unique employer niche. Through our consultative approach, new clients are engaged but not taxed during the implementation process.
Come learn what the country’s first CJIS Complaint Cloud Hosting provider can do for your agency. Data Backup, file sharing, and 2-factor authentication are just a few ways we as can secure your agency and save you money.
Dell powers digital transformation by delivering best-in-class technology for applications, data, infrastructure and security – from the edge to the core to the cloud.
Our Rugged portfolio provides best-in-class reliability and productivity in the harsh conditions you face every day.
First Due has reimagined pre-incident planning, community engagement and emergency response in a way that provides first responders with the information they need on buildings and occupants before, during and after a call for service – integrated with CAD and easily accessible on any device!
Make incident reporting faster, safer, and more complete – all by voice. Nuance Dragon Law Enforcement speech recognition provides a faster and more accurate way to improve daily reporting and documentation demands, speed data entry into CAD/RMS systems, and conduct common lookup tasks, simply by speaking. Departments can eliminate paperwork backlogs and transcription costs while improving report detail and accuracy—enabling law enforcement professionals to spend less time on documentation tasks, and more time keeping communities safe. Learn more: nuance.com/dragon
IRT’s Rhodium platform automates on-scene incident management and pre-planning of everyday incidents and major planned and emergency events. Tightly integrated with CentralSquare’s Enterprise Suite CAD, incident commanders in the field use Rhodium to coordinate information and resources on and off the scene, including the EOC and Dispatch Center.
A cloud-native solution, Rhodium can be used in the event of a CAD Down, allowing dispatchers to continue basic CAD functions when the local CAD network is unavailable, such as during and after a cyber-attack or other catastrophic hardware failure.
Connecting CentralSquare Enterprise CAD and Rhodium empowers Public Safety with end to end incident management.
We help fire stations improve response times. When it comes to helping save lives and reducing property losses in emergency situations, US Digital Designs offers the most robust, high-tech way to transmit emergency dispatch information directly from the caller to the fire station–in seconds (or less).
At USDD, we make it easy for our customers to upgrade their existing station alerting system—whether big or small—so they can protect their community and arrive at each incident or accident with more information.”
Exhibitors
Avolve Software provides the most trusted and proven ePlan solutions in the industry. Used by 150+ jurisdictions across North America, our suite of complementary products is designed to bring efficiency and ease to the process life-cycle of submitting, reviewing, approving, storing and accessing building plans and data in your jurisdiction.
Brother Mobile Solutions offers a wide range of mobile printing and mobile and desktop labeling solutions to improve performance and efficiency across multiple industries. With custom engineering, cutting-edge technology, and expert support, Brother delivers the latest thermal printing technology and trusted, reliable designs to suit virtually any market need.
Cardknox is a secure payment gateway that meets CentralSquare’s new requirements for a cloud-based payment solution. With one easy integration, organizations can enjoy powerful payment processing technology and robust security to keep sensitive data safe from the growing threat of fraud. Experience payments that are smarter, faster, more secure and designed to seamlessly work with your software and website.
CommSys, Inc. provides middleware for CJIS integration to public safety, law enforcement, criminal justice agencies, and software providers that is user-friendly, improves productivity, and provides access to valuable CJIS information. Overall, our approach allows our solution provider partners to focus on product value, core competencies, differentiation, high-revenue margin and quick ROI.
Custom-built to meet the unique needs of each department, Deccan International’s decision-support software applications help Fire & EMS departments improve their response times, optimize their resources and defend their budgets.
FirstWatch: Improve Performance, Improve Quality, Improve Results! FirstWatch customers have access to real-time Fire and EMS performance, operational and quality measure information they need, when they need it…viewable anytime, anywhere, on any device. Designed to seamlessly interface with your CAD, ProQA, ePCR, RMS or even Hospital ED data, FirstWatch reviews every record, in real-time, automatically!
HipLink Notification Software sends reliable, 2-way SMS text and voice alerts to smart phones, flip phones, landline phones, pagers, desktops and more for Public Safety Grade communication. HipLink Mobile, our smartphone app, is an alternative to SMS for encrypted real-time communication that is CJIS Compliant and FirstNet approved. The platform can be used for full CAD integration, communication to First Responders, interoperability with external agencies, emergency response management, employee mass notification, and citizen alerting.
MCCi understands the challenges organizations face every day with paper-based processes. We provide innovative solutions that transform these challenges into smart practices that improve efficiency, productivity and organizational structure. MCCi has spent the last 10 years working with Cities, Counties, State, Public Health, Higher Education, Schools, etc. on records and document management, document scanning, business workflow, and open records request tracking. As the number one Laserfiche reseller the last five years, we are passionate about helping organizations run their office more efficiently – saving time, money and resources.
Panasonic delivers game-changing technology solutions that deliver a customized experience to drive better outcomes for our customers. Panasonic engineers rugged, reliable mobile solutions that help create, capture and deliver data of all types, where, when and how it is needed. Toughbook® rugged laptops and durable Toughpad® tablets are engineered with enterprise-grade security and can withstand drops, spills, dust and grime to perform in the harshest environments.
Priority Dispatch™ provides a research-based calltaking system to emergency call centers in medical, fire, police, and nurse triage disciplines. The protocols in the Priority Dispatch System have been tested over hundreds of millions of calls.
PURVIS is a technology solutions partner that develops, implements, and maintains mission-critical solutions for federal and local governments. Partnering with PURVIS means peace of mind so you can focus on protecting life, safety, and property.
The PURVIS Fire Station Alerting System (FSAS)® is an IP-based automated voice dispatch and station alerting solution designed to automate the process of alerting fire and rescue personnel, enhance communications, and decrease response times. The PURVIS FSAS integrates seamlessly with Central Square CAD systems to automatically and immediately deliver incident details in a way that is tailored to the needs of fire and rescue personnel.
First-In Fire Station Alerting Systems can be activated by CAD, IP & radio systems. Features include Automated Voice Dispatch (text to speech) announcements, selective bedside alerting, heart-friendly ramping tones, Alerting End Points for displaying call details and more. First-In helps meet NFPA 1221 & 1710 thru monitoring connectivity, reducing response times, improving firefighter health and safety by providing call information quickly to First Responders. Contact Westnet, Inc. at (800) 807-1700 or www.westnet-inc.com